Support policy that stays approved

Do not promise what was never approved.

Desk keeps a support team's approved answers, refund rules, and escalation limits. An assistant can look them up, and it must refuse a refund, a feature, or a timeline that is not in that set.

MCP address: https://desk-mcp-continuity2.vercel.app/mcp. Connect an assistant.

See trial and Pro

14-day trial, then Pro

Monthly and yearly checkout are handled by Stripe. Checkout shows the plan terms. Desk does not print a price.

Monthly

A 14-day trial, then Pro, billed each month.

  • Approved answers
  • Refund rules
  • Escalation limits
  • Feature and timeline commitments

Yearly

The same 14-day trial, then Pro, billed once a year.

  • Everything in Monthly
  • One annual billing cycle
  • Same refusal rules